Contact us

Before completing the form you may want to check our list of common queries below:

Please note, if you would like to report a pothole, an issue with a streetlight or roads, please contact Hertfordshire County Council

  • Parking - if you need to check where to park please see our Car Park Details page.

  • Bins - If your bin has been missed, you can report a missed bin.  If you need to know when your bin will be collected, please see our find your collection day page

  • Flytipping - to report flytipping please complete our flytipping form.

  • Noise/Environmental pollution - to report noise or environmental pollution or a noise complation please complete our Report Environmental Pollution form

  • Council Tax - If you would like to apply for a Single Person Discount please see the Single Person Discount page.

  • Benefits - if you would like to report a case of Benefit Fraud, please use the Benefit Fraud form

To contact us please complete our  General Enquiry Form and we will get back to you as soon as we can.

If you would like to make a formal complaint, comment or register a compliment, please see the Comments, Compliments & Complaints page

Visiting our offices

If you need to visit our East Herts offices, please see our find our council offices page

Our office opening hours are Monday to Friday 8:30am - 5pm.  Our contact telephone number is 01279 655261

Our Customer service phone line opening hours are Monday to Friday 9am - 5pm.

For the hard of hearing, we have a text service number of 07734 334504 that you're able to use.

Press & Media

For Press & Media Enquiries only please use our Communications Contact Form

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